My Problem: upper AC unit compressor failed. My Review: One of the best customer service experiences we’ve ever had. People are often hesitant to spend money when it comes to home repair. Understandably so. Many home repairs can be expensive and dip into the homeowner’s savings. And getting bad service with bad equipment is the ultimate disappointment and can be a nightmare. Air Repair gets that. They’re going to respond immediately, they’re going to stay in contact with you until the job is done. And they’re going to warrant their work and the things they sell. You’re going to pay more for that than going with a friend or a “we’re dirt cheap” company. But you won’t get the Air Repair experience. They’re professional, competent, and competitively priced. The technician who came to my home kept in constant contact with us (through text, phone, etc) to make sure we were taken care of. The job was done within 36 hours. The equipment is high quality and reputatable. What I was after was confidence. Confidence in the company, confidence that I’ve wasn’t being gouged and confidence that my family would be comfortable and healthy in this hot climate. Air Repair delivered on all of that. What’s more, we’ve done extensive research on AC repair, including equipment, companies, cost, etc. We subscribe to Consumer Reports, we have friends in the AC industry, we got second opinions, we consulted neighbors, other local businesses…all leading to this review. It just doesn’t get any better.