Many people might not associate Texas with cold, but Dallas locals know that chilly days happen, and they’re on their way.
The last thing you want is to find out you have a broken heater when winter arrives. But how do you know what to look for in a heater repair service company? Here are three questions to ask yourself to find the right heating repair company for the job.
1. Why Do I Need a Licensed and Insured HVAC Expert?
The most important tip to keep in mind when choosing a heater repair service is to hire a professional with the proper licensing and insurance. Without it, you could be risking both your money and the comfort of your home.
Professional licenses aren’t just pieces of paper. They’re proof that a company or technician meets the baseline standards for training and safety.
Insurance is crucial, as it prevents you from being liable if something goes wrong. If an uninsured professional gets injured or breaks something during your heater repairs, you could end up fronting the cost. You can hope that doesn’t happen, but it’s better to guarantee that you’ll be covered if it does.
2. How Do I Check a Company’s Customer Service Reviews?
The next most important thing to do when deciding who to hire is to check a given company’s reputation. Luckily, this is easy.
Start by combing through online reviews and testimonials from past customers who have gotten repairs for heaters. Many companies have testimonials on their websites, but make sure to also look on other sites, such as Google or Yelp, to get a better idea of what to expect.
Reputable companies should also have no problem providing references if you ask for them. This is a good idea if you’re still on the fence about hiring a specific company, and their response can tell you a lot. Additionally, talking to a real person can give you a more nuanced understanding of how the company operates and treats its customers.
3. What Should I Know Before Hiring a Heater Repair Professional?
By asking the right questions during your meeting with an HVAC technician, you’ll have a much easier time finding the optimal fit. Here are a few important things you’ll want to clarify:
- Do you provide a written estimate before any work begins?
- Do you offer a warranty on parts and labor?
- What’s your availability for emergency and on-call services?
An itemized estimate is non-negotiable and should always be received before the company starts working. Warranties can offer peace of mind and a financial safety net and are usually a sign that a company has confidence in its work. Finally, it’s good to understand how reliable a given business is, especially if you need emergency services.
These questions are a good place to start, but you may have others that are more specific to your situation. It’s wise to do a little brainstorming before contacting various companies to think of anything else you need to nail down.
Don’t Wait to Find Out if You’re Ready for the Cold
Prepare your home today and enjoy a warmer, cozier winter. Reach out to the experienced team at Air Repair Pros for more information about our heater repair services and schedule your appointment with a trusted HVAC professional.
